You’ll be leading our UK Retail across two different stores - Regent Street and Brewer Street - London is a challenging market with huge potential, and we need someone who sees that challenge as an opportunity: to grow the business, elevate both stores, develop the team and strengthen the TwoJeys presence in the UK.
You’ll lead a flexible team working across both locations, making sure we have the right people, energy and commercial focus in the right place at the right time.
We’re looking for someone who breathes TwoJeys and understands that our stores are much more than a place to sell product. Someone capable of building and developing strong commercial teams that are also genuinely connected to our brand, culture, music and community.
Reporting directly to the Head of Retail, you’ll take real ownership of the London market, constantly looking for ways to improve how we operate, how we sell and how customers experience TwoJeys.
Main challenges
Team leadership & culture
Lead, motivate and develop the team of 7 people across both London stores, creating a strong, positive and performance-driven environment.
Build a flexible and collaborative team structure that can adapt to the needs of both locations.
Organize schedules, shift coverage, holidays and day-to-day operational needs across both stores.
Identify and develop talent, helping the team grow professionally.
Follow up on individual and store performance, ensuring alignment with goals and company standards.
Be a hands-on leader and lead by example through attitude, accountability and presence on the shop floor.
Retail operations & business performance
Ensure smooth day-to-day operations across both stores and excellent execution of all retail processes.
Drive commercial performance and identify opportunities to significantly grow the London business.
Monitor KPIs and proactively build action plans to improve sales, productivity and customer experience.
Oversee stock management, replenishment, visual merchandising and back-office organization.
Ensure both stores consistently reflect TwoJeys’ brand standards in image, energy and execution.
Maintain clear and proactive communication with HQ and cross-functional teams.
Brand & community
Help build TwoJeys’ presence and awareness in the UK, turning our London stores into strong touchpoints for the brand.
Bring the brand to life locally through activations, community initiatives and in-store energy with the support of an in-store PR and the PR team based in Barcelona.
Collaborate closely with Retail, Brand and PR teams to increase store visibility and strengthen the customer experience.
Be an ambassador of TwoJeys and create genuine connections with customers and the local community.
